Chief Operating Officer
Mill Valley, CA, USA
SHE-CAN (Supporting Her Education Changes A Nation) is a global non-profit organization that builds female global leadership in post-conflict countries. We help passionate young leaders win scholarships to U.S. colleges and universities, provide leadership training, and pair them with U.S. mentor teams who help them thrive in college and launch change-agent careers at home. To date, we have helped 103 young women from Rwanda, Cambodia, Liberia, and Guatemala win $27M+ in full scholarships at top U.S. colleges.
When fully staffed, the organization has 14 full-time employees, one part-time employee, and four in-country Coordinators. There are seven members of the Board of Directors. The annual budget in FY 2022/23 was $1.8M, and in FY 2023/24 will be $2.5M. SHE-CAN hosts an annual gala that raised $1.3M last year. SHE-CAN has 500 mentors and over 100 volunteers across the U.S. SHE-CAN has established formal relationships with 12 top U.S. colleges that provide full-ride scholarships for our scholars. For more details, visit our website at shecan.global.
The Chief Operating Officer (COO) will report to the Chief Executive Officer (CEO). Together, the Executive Team, including the COO, the CFO, and the CEO, will form a cohesive and dynamic leadership team, driving the organization toward achieving its mission and maximizing its positive impact on the community. The COO is a new position based upon growth and restructuring; this reflects SHE-CAN’s commitment to adapt and evolve, ensuring it is well-equipped to navigate the challenges and opportunities in its journey of growth and sustainability.
The COO’s primary responsibility will be to oversee and manage the organization’s day-to-day operations to ensure smooth internal functioning. The COO has three direct reports: the Director of Development, the Director of Community Building, and the Program Director.
- Work closely with department heads and teams to implement strategies, maintain high-performance standards, and uphold the organization’s core values.
- Oversee the Director of Community Building, providing guidance and support in growing our community of mentors, volunteers, and college partners. Cultivate and maintain strong relationships with key community members including college admissions contacts, mentors, and volunteer community members.
- Oversee the Program Director, providing support and vision in identifying and supporting scholars throughout their U.S. college experience. Establishing partnerships — cultivate and maintain strong relationships with partners and government agencies, especially in-country professional networks and employers providing career opportunities for graduates.
- After a period of integration, oversee the Director of Development, including the execution of fundraising and marketing strategies, goals, and objectives. Cultivate and maintain relationships with key donors, and funding organizations.
- Oversee human resources, including hiring, firing, compliance, and staff development while fostering a culture that supports the development of people, opportunities and optimism.
- Manage operational budgets and monitor financial performance along with the CFO and CEO
- Collaborate with the CEO and Board of Directors to strategically position the organization for long-term growth and impact.
- Drive execution of the organization’s strategic plan and adaption of current operational systems to accommodate scaling.
- Initiate and execute evaluation and reporting of our success and impact.
- Domestic and international travel is required.
- Other duties as assigned.
- Exceptional Leader: Skilled at guiding and inspiring teams to achieve their best.
- Change Champion: Dedicated to fostering a culture of adaptability and innovation and experienced in leading and managing organizational change initiatives.
- Multi-Tasker: Proven track record of successfully overseeing multiple projects, delivering results on time and within budget.
- Team Member: Willingness to actively engage with the team and the work at hand. Advocate for a ‘systems-thinking’ approach, while also understanding the importance of getting involved and making things happen.
- Operational Expert: Excels at finding innovative ways to improve operational workflows and drive greater efficiency. Proficient in financial management and budgeting.
- Proven experience 10 – 15 years in leadership/supervisory role including 6-8 years in a senior management role within a non-profit organization with demonstrated success in strategic planning, operational management, and program
- Experienced in change management, success in scaling an organization a plus.
- Excellent communication, interpersonal, and relationship-building abilities.
- Experience in fundraising, donor cultivation, and grant management is highly desirable.
- A bachelor’s degree is required. An advanced degree is a plus.
- Ability to travel domestically and internationally.
Benefits and Compensation
Hours: This is a 40-hour-a-week in-person, salaried position in our Mill Valley office in Marin County, CA, Monday-Friday, 9:30-5:30.
Onsite: The in-person aspect of this job is non-negotiable. Candidates must live in the San Francisco Bay Area within a reasonable commute time to our office.
Compensation: $100-$135K annually.
Benefits: Free parking, 20 days of annual PTO, and a monthly healthcare reimbursement of $200 as described in the employee handbook.
SHE-CAN is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.